Kris Galitza

Coordinator of Community Education

Sevier County & Health Programs

865-774-5851

Call to schedule your group for training that can be provided on site.

 

 

Spanish for Professionals

 

Workplace Spanish ® for Banking

This course was developed specifically to help tellers, service reps & personal bankers greet customers, process basic transactions, answer banking questions and open new accounts for Spanish-speaking customers. 

 

Course Fee: $235 includes all course materials, Workplace Spanish for Banking, CD included

Call for new dates: (865) 774-5851.

 

 

Online Spanish Courses

These online Spanish classes are designed with the busy professional in mind.  Students register for 6 months of access to

MySpanishTeacher.com

See course details below, or visit MySpanishTeacher.com to learn more or begin your online class today.

 

Spanish for 911 Dispatch

Every day, 24-hours a day, 911 Dispatchers are faced with the difficult task of communicating with monolingual Spanish speakers over the phone. It is hard enough to handle a 911 crisis when the caller speaks English. But when emergency calls are mishandled due to a language barrier the results can be tragic. This course features over 1500 Spanish phrases plus "Alert Words" designed to help dispatchers handle job-specific situations including gathering location information, comprehending the nature of the emergency, and much more.

 

Spanish for Banking

Banks and financial institutions able to bridge the communication gap with this market segment will retain the competitive edge. Spanish for Banking quickly teaches staff basic Spanish terms specific to their profession. Learn how to explain loan terms in Spanish. Begin helping monolingual bank customers set up their accounts. Start building a Spanish vocabulary of banking terminology designed to help you do a better job at work.

 

Spanish for Corrections

As prisons face an influx of Spanish-speaking inmates, it's essential for corrections officers to be able to communicate and comprehend phrases specific to their profession. Spanish for Corrections features over 2000 Spanish phrases and commands plus 180 Spanish "Alert Words" which may signal danger in the Spanish-speaking prison population. From basic procedures, communicating rules and prison terminology, to collecting information and controlling day-to-day situations, this highly specialized course helps corrections officers assure their safety and the safety of all involved.

 

Spanish for EMS and Fire

For first responders in Spanish-speaking communities, the ability to bridge the communication gap can result in saving lives. This course is designed for first responder professionals including EMT, paramedic, firefighter, and others who arrive on the scene of a fire or an accident. Spanish for Fire and EMS includes over 2000 Spanish phrases and "Alert Words" with a focus on emergency situations. Topics range from evaluating and communicating with victims, to understanding terms for pregnancy, to diagnosing physical complaints, wounds and more.

 

Spanish for Healthcare

A course designed to help anyone in healthcare communicate with Spanish-speaking patients, their family members and concerned friends. Learn how to quickly address job-specific issues like collecting medical and insurance information, setting appointments, and comprehending symptoms described by Spanish-speaking patients. Spanish for Healthcare is designed for nurses, doctors, hospital staff, medical technicians and health insurance representatives.

 

Spanish for Law Enforcement

This highly specialized course is designed to help law enforcement officers remain safe and in control when interacting with the Spanish-speaking public. The program features 2000 Spanish phrases and commands plus 180 "Alert Words" which may signal danger to the officer. Topics include handling high-risk traffic stops and domestic disturbance situations, collecting information at crime and accident scenes, comprehending suspect and witness statements, and much more. Spanish for Law Enforcement helps officers assure the public safety in Spanish-speaking communities.

 

Spanish for Real Estate

In today's competitive real estate industry, the Spanish-speaking community is not only one of the fastest growing market segments its also the most loyal. Realtors who meet their needs will benefit from longstanding client relationships and referrals of Spanish-speaking friends and family. From comprehending your client's needs and preferences, to understanding and communicating numbers in Spanish, to pre-qualifying homebuyers and writing contracts. Spanish for Realtors enables you and your staff to do a better job serving your clients.

 

Spanish for Teachers

This course is designed to teach basic phrases for communicating with students and their Spanish-speaking family members. From Parent-Teacher Conferences, enrollment and classroom situations, to taking attendance, discipline and after school activities, the focus is on bridging the communication gap as quickly as possible. The course is ideal for teachers, administrators, school nurse, coaches, teacher assistants, parent volunteers and other working in the school system.

 

Visit MySpanishTeacher.com to begin your online class today!

 

 

     
Walters State Community College · 500 South Davy Crockett Parkway · Morristown, TN 37813-6899
Phone: (423) 585-2675