Frequently Asked Questions

Walters State Help Desk

 

Frequently Asked Questions

 
 
Where are the computer labs located?

Morristown Campus:

  • CCEN 200 - Developmental Writing
  • CCEN 203 - Developmental
  • CCEN 214 - Developmental Reading
  • HUM 120 - Writing Lab
  • LIB 110 - Mac Lab
  • LIB 201 - Library
  • LIB 223 - Library
  • MBSS 106 - Open Lab
  • MBSS 222 - Math Tutoring Lab
  • SSB U138 - Testing Lab
  • SSB U146 - Testing Lab
  • SSB L107 - Tutor Lab
  • PSC 165 - Public Safety
  • TECH108 - Nursing Lab
  • TECH 264 - Computer Science Lab
  • TECH 286 - Coding Lab
  • TECH 252 - Business
  • TECH 254 - Business
  • TECH 220 - CAD Lab
  • TECH 270 - Computer Science Lab
  • TECH 262 - Computer Science Lab

Sevierville Campus:

  • ACAD 113 - Sevierville
  • ACAD 210 - Sevierville
  • MMH 120 - Testing Lab
  • MMH 200 - Computer Science
  • MMH 210 - Sevier Tutoring Lab
  • MMH 212 - Library
  • MMH 222 - Nursing Lab / Testing

Niswonger Campus in Greeneville:

  • GRN2 104 - Testing Lab
  • GRN2 226 - Tutoring Lab
  • GRN2 217 - Library
  • GRN2 102 - Computer Science
  • GRN2 276 - Respiratory Care / Shared

Claiborne County Campus:

  • CLA 076 - Testing Lab
  • CLA 032 - All Departments
What format do I use on my home computer to save my papers and so they will be compatible with Walters State computers?

We advise students  to save their papers in .docx format. That way papers can be opened on school computers and instructors can open them when they are submitted as assignments.

To learn how to install Office 365, click here.

How can I search the Library’s databases?
  1. Go to library.ws.edu.
  2. Click on the Academic Databases link for on-campus or off-campus.
How do I activate my account or reset my password?

 

 

Submit Help Request

Contact the Help Desk

Please, include your name, phone number, best time for us to call, email address and a detailed description of the problem.

Regular Schedule Hours:

Monday - Thursday:
7:30 a.m. - 7:00 p.m.