Help Desk

Getting Started

To access Walters State computers and networks, you must have an active WS account. Get started here.

Activate Account

New to Walters State? Activate your account here.

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Reset Password

Having trouble accessing your account? Reset your password here.

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Knowledge Base Support

Software & System

Guides to Windows, email, Office, Acrobat, and more

Campus Technology

Guides to VoIP phones, SMART Classrooms, and more

Supported Products

Guides to purchasing technology on campus



Additional Services



Submit Help Request

Contact the Help Desk

Please, include your name, phone number, best time for us to call, email address and a detailed description of the problem.

Regular Schedule Hours:

Monday - Thursday:
7:30 a.m. - 7:00 p.m.