Help Desk

Getting Started

To access Walters State computers and networks, you must have an active WS account. Get started here.

Activate Account

For first time Walters State account activation

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Change Password

Change your password on the account management page.

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Setup Senators Mail

Help setting up student email on various email platforms.

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Help Desk FAQ

Find solutions to common issues.

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Knowledge Base Support

Software & System

Guides to Windows, email, Office, Acrobat, and more

Campus Technology

Guides to VoIP phones, SMART Classrooms, and more

Supported Products

Guides to purchasing technology on campus



Additional Services





Submit Help Request

Contact the Help Desk

Please, include your name, phone number, best time for us to call, email address and a detailed description of the problem.

Regular Schedule Hours:

Monday - Thursday:
7:30 a.m. - 7:00 p.m.